First off, let me make a distinction real quick... I have no problem with folks who are genuine vegans... You know, people who do, genuinely, care about the welfare of other living creatures enough to consider with every single product they use or consume whether or not a life was taken in the process. My issue is with people who are "vegans," which is to say, they decided at some point that they wanted to be perceived as radicals and the most radical thing they could think of was becoming a vegan... or they decided to become vegans based on seeing a documentary promoting veganism, or spoke with someone who is a genuine vegan and decided to jump on the bandwagon because of claims of health and environmental benefits. Frankly, those folks are jerks.
I work in food service, and I do my very best to serve my customers and their needs. I regularly serve all sorts of different people... Celiacs, Vegetarians, Paleos, Committed Omnivores, and yes, Vegans. When I help train new employees, one of the first things I show them is how to set up a "Vegan Prep..." how to clean only a portion of the grill to remove any possible animal by-products... how to keep track of fresh utensils and keep them separate from any that may have handled animal products... a lot of it is stuff that should be done as a matter of routine anyway just to ensure the best quality product, but, especially early on, can get lost in the chaos of a lunch rush. I make sure newbies know which ingredients contain animal products or potential allergens. I read the labels on everything we serve. As far as I'm concerned, it's just another part of my job. Customers appreciate my high level of product knowledge, and my boss appreciates the lowered risk of getting sued because an employee didn't disclose potential allergens. So I do it, usually without any complaint or second thought.
Nothing works my nerves more than customers who are purposefully finicky for no good reason other than to be finicky. If you're on a diet, cool. I will oblige, even if it sounds stupid. If your religion dictates that you not consume products derived from certain animals, cool. Woe be it to me to argue with your god/s' rules. If you just want to make sure we're doing our due diligence and keeping things clean and orderly, cool. I wouldn't be insulted... Dude, I've seen Kitchen Nightmares too. If you just don't like something, cool. I will keep your food as far from that ingredient as possible. But if you're just asking for me to bend over backwards and do shit that doesn't even make sense to please your over-inflated sense of self importance and possibly inconvenience other customers...you're a jerk. I have tons of customers whose "regular" is incredibly complicated and can be very, very annoying to make, but because they're decent human beings and don't act like jerks, I gladly make their custom orders.
Let me give you an example of how, in practice, people who are "vegans" end up being jerks...
One afternoon, I was working the line by myself. A gentleman came in who ordered a chicken sandwich. Immediately after I put his food on the grill, another gentleman came in, and ordered one of our vegan options with a vegan prep. Now, we don't advertise vegan preps. Most people don't even know what a vegan prep entails, which usually indicates that if someone specifically asks for a vegan prep by name that they're for real real about being vegans. So, I grab my vegan prep materials, slide Mr. Chicken Sandwich's stuff over to a cooler part of the grill, clean off the hottest portion of the grill, and set about essentially letting Mr. Vegan cut the line. It's easier to follow a vegan prep with a normal prep than vice versa, and juggling both just wasn't an option. I put together Mr. Vegan's order while Mr. Chicken Sandwich patiently waited. Then Mr. Vegan revealed his true nature.... he decided to add both cheese and cream based sauces to his food. Now, if he was a standard-issue vegetarian, I wouldn't have given a crap... but standard-issue vegetarians don't request vegan preps. Odds are, they're perfectly content with a well scraped grill. Vegetarians are cool. Back to the story though...
So, after having his order moved before another customer's order because of the special treatment he required, and after making me sanitize every surface his food would touch, dirty an extra set of utensils when the existing ones were perfectly acceptable and had been spot cleaned routinely and basically making the process of preparing his food take twice as long, Mr. "Vegan" essentially broke the cardinal rule of Veganism: no ingesting any animal products of any kind. He was being a pain for no good reason. Now, if he had requested that I clean the grill and get some fresh utensils just because he wanted his food to be completely free from any contamination from any other customer's food, cool. Like I said, I wouldn't be insulted. While I tend to err on the side of OCD Cleanliness, I know lots of people who just, frankly, don't care enough to be as OCD as I am. But he was just asking for special treatment to get it.
I apologized profusely to the other customer once Mr. "Vegan" had left the building, and he was very good-natured about it, but I still felt like a jerk for making him wait for his food for no reason, even though I was just trying to do my job the best I can.
So, in sum: Genuine Vegans, we're cool. I don't buy veganism personally, but I don't mind doing what I can to make sure you can still go to a restaurant and be well served. As for all those "Vegans" out there who are just looking for attention and special treatment without actually living the lifestyle you claim, you're jerks. Stop it. Go find some other way to be unique and different and "cool." Go jump on a bandwagon that doesn't compel you to be a jerk to folks who don't even make a living wage. Seriously. Get a mustache tattoo on your finger or something.
I work in food service, and I do my very best to serve my customers and their needs. I regularly serve all sorts of different people... Celiacs, Vegetarians, Paleos, Committed Omnivores, and yes, Vegans. When I help train new employees, one of the first things I show them is how to set up a "Vegan Prep..." how to clean only a portion of the grill to remove any possible animal by-products... how to keep track of fresh utensils and keep them separate from any that may have handled animal products... a lot of it is stuff that should be done as a matter of routine anyway just to ensure the best quality product, but, especially early on, can get lost in the chaos of a lunch rush. I make sure newbies know which ingredients contain animal products or potential allergens. I read the labels on everything we serve. As far as I'm concerned, it's just another part of my job. Customers appreciate my high level of product knowledge, and my boss appreciates the lowered risk of getting sued because an employee didn't disclose potential allergens. So I do it, usually without any complaint or second thought.
Nothing works my nerves more than customers who are purposefully finicky for no good reason other than to be finicky. If you're on a diet, cool. I will oblige, even if it sounds stupid. If your religion dictates that you not consume products derived from certain animals, cool. Woe be it to me to argue with your god/s' rules. If you just want to make sure we're doing our due diligence and keeping things clean and orderly, cool. I wouldn't be insulted... Dude, I've seen Kitchen Nightmares too. If you just don't like something, cool. I will keep your food as far from that ingredient as possible. But if you're just asking for me to bend over backwards and do shit that doesn't even make sense to please your over-inflated sense of self importance and possibly inconvenience other customers...you're a jerk. I have tons of customers whose "regular" is incredibly complicated and can be very, very annoying to make, but because they're decent human beings and don't act like jerks, I gladly make their custom orders.
Let me give you an example of how, in practice, people who are "vegans" end up being jerks...
One afternoon, I was working the line by myself. A gentleman came in who ordered a chicken sandwich. Immediately after I put his food on the grill, another gentleman came in, and ordered one of our vegan options with a vegan prep. Now, we don't advertise vegan preps. Most people don't even know what a vegan prep entails, which usually indicates that if someone specifically asks for a vegan prep by name that they're for real real about being vegans. So, I grab my vegan prep materials, slide Mr. Chicken Sandwich's stuff over to a cooler part of the grill, clean off the hottest portion of the grill, and set about essentially letting Mr. Vegan cut the line. It's easier to follow a vegan prep with a normal prep than vice versa, and juggling both just wasn't an option. I put together Mr. Vegan's order while Mr. Chicken Sandwich patiently waited. Then Mr. Vegan revealed his true nature.... he decided to add both cheese and cream based sauces to his food. Now, if he was a standard-issue vegetarian, I wouldn't have given a crap... but standard-issue vegetarians don't request vegan preps. Odds are, they're perfectly content with a well scraped grill. Vegetarians are cool. Back to the story though...
So, after having his order moved before another customer's order because of the special treatment he required, and after making me sanitize every surface his food would touch, dirty an extra set of utensils when the existing ones were perfectly acceptable and had been spot cleaned routinely and basically making the process of preparing his food take twice as long, Mr. "Vegan" essentially broke the cardinal rule of Veganism: no ingesting any animal products of any kind. He was being a pain for no good reason. Now, if he had requested that I clean the grill and get some fresh utensils just because he wanted his food to be completely free from any contamination from any other customer's food, cool. Like I said, I wouldn't be insulted. While I tend to err on the side of OCD Cleanliness, I know lots of people who just, frankly, don't care enough to be as OCD as I am. But he was just asking for special treatment to get it.
I apologized profusely to the other customer once Mr. "Vegan" had left the building, and he was very good-natured about it, but I still felt like a jerk for making him wait for his food for no reason, even though I was just trying to do my job the best I can.
So, in sum: Genuine Vegans, we're cool. I don't buy veganism personally, but I don't mind doing what I can to make sure you can still go to a restaurant and be well served. As for all those "Vegans" out there who are just looking for attention and special treatment without actually living the lifestyle you claim, you're jerks. Stop it. Go find some other way to be unique and different and "cool." Go jump on a bandwagon that doesn't compel you to be a jerk to folks who don't even make a living wage. Seriously. Get a mustache tattoo on your finger or something.